Privacy Policy
Last updated: December 2024
Introduction
Welcome to scalesworks.com. We respect your privacy and ensure that the personal data you share with us is handled with care. This privacy policy explains what data we collect, why we do so, and what your rights are.
Who are we?
Scalesworks is a trade name of Scalesworks. For questions about this privacy policy, you can contact us via the contact details on our website.
What personal data do we process?
We may process the following data when you visit our website or use our services: First and last name, Email address, Phone number (if provided), IP address, Browser data and device information, Company name (if provided during request), Content of forms or conversations via our AI chat, WhatsApp or onboarding tools.
Why do we collect this data?
We process personal data for the following purposes: To contact you following a form or request, To deliver our services and automations correctly, For analytical purposes (such as improving the website), To prepare a quote or agreement, To send service messages or updates, To prevent abuse or unauthorized use of our services.
How long do we retain your data?
We do not retain your data longer than necessary for the purposes for which it was collected, unless we are legally required to retain data longer.
Sharing personal data
We never sell your data to third parties. We only share it with trusted partners when necessary for the execution of our services, such as: Hosting providers, CRM or automation tools, Payment services (if applicable), Analytical services like Google Analytics (anonymized only).